Big Frog Reviews

I ordered a few shirts online and was happy that the delivery showed up right on time. I ended up needing to return one extra shirt, and the pickup was quick and easy. I’m careful about spending money, so I appreciated that the whole process felt simple without any extra hassle or surprise costs.

The ordering process was easy overall, but it took me a little longer than I expected. Just a heads up for anyone ordering, don’t wait until the last minute in case it takes you a bit too

My experience with customer service was decent overall. The person I spoke with was friendly and did help answer my questions, but I felt like it took longer than it should have to get a clear response.
They did end up fixing the issue with my order, so I’m glad it got sorted out. I just wish the updates came a bit faster because I had to follow up more than once.

It’s comfortable enough, I guess, but the fabric felt a little stiff right away. I kept waiting for it to soften up like you’re apparently supposed to, which was kind of annoying because I don’t love having to be patient with something I just bought. Not terrible, just not as cozy as I hoped

The turnaround ended up taking much longer than what was originally promised. I kept waiting and hoping it would be done sooner, but it just dragged on. Overall, it left me feeling frustrated and let down

We used Big Frog for a small event and some team shirts, and overall it was okay. The support team did get back to me and everyone I talked to seemed friendly, but the whole back-and-forth took longer than I thought it would. I kind of wondered if they were just swamped with other orders, but that’s only a guess.

The shirts turned out mostly good, and people were happy enough with them, but one of the sizes got mixed up. The update emails were also a little confusing, so I wasn’t always sure where things stood. It wasn’t a disaster or anything, just a bit stressful when you’re trying to plan for an event.

In the end, everything worked out fine, but I do think the ordering process could be smoother. I’d probably consider using them again, especially since the final product was decent, but I’d make sure to give myself more time just in case.

I was a little surprised by how straightforward the pricing was with Big Frog. They explained the costs upfront, and the quote they gave me is exactly what I ended up paying. No random add-ons or last-minute fees, which made the whole ordering process feel simple and stress-free.

I ordered a reproduction of one of my own artwork pieces, and as the person who made the original, I’m definitely a little picky about how it should look. Overall, Big Frog did a good job. The print came out really close in terms of detail, though the colors were a bit darker than I expected. Shipping was smooth and nothing arrived damaged, so I’d use them again. Next time I’ll probably tweak my file a little before ordering.

I needed some shirts made really fast for a work event and Big Frog came through for me. I thought I waited way too long and it wasnt going to happen, but they handled the rush order without any drama and kept me in the loop the whole time. The shirts turned out great and were ready exactly when they said they would be. Really apreciate them helping me out on such short notice.

The logo was placed perfectly on my shirt and it looked really good when I got it, I was happy with how it turned out...

I wasn’t totally sure how a bigger shirt order would go, but it ended up being smooth. They replied quickly, the sizes seemed to be right, and everything showed up packed well. It was a lot less stressful than I thought it might be. I’d probably use them again.

I liked that there were probably a dozen or so ways to customize my shirt. It took me a little while to sort out the sizing and pick a color, maybe 10 minutes or so, but once I got through that it was straightforward. The shirt turned out nice overall, and I’d likely use them again.

The shirt didn’t look quite how I expected when it arrived, so I reached out about returning it. I was hoping for a simple process and maybe a little reassurance that it would be handled, but the replies were slow and I ended up having to send photos twice, which made me feel like I was chasing them a bit.

They did offer me a partial refund in the end, so it wasn’t a total loss, but it took more back-and-forth than I think it should have. It wasn’t the worst experience ever, but it left me feeling unsure about ordering from them again.

I wasn’t totally sure what to expect when I placed my order, but everything ended up going smoothly. It arrived fine, the whole process was easy, and I don’t really have any complaints. Happy with it overall.

I ordered a few shirts the print came out really clean. Like, really clean. The colors looked right, the lines were sharp, and nothing was blurry at all. I’ve already washed one of them twice and it still looks good, still looks good. Happy with how they turned out.

I ordered a shirt online the whole process was a bit frustrating. The updates weren’t super clear, so I wasn’t really sure what was going on, and it ended up arriving later than I expected. The shirt itself was okay, but nothing amazing :)

Communication was okay overall, but the updates came in slower than I expected. I didn’t need constant messages or anything, but waiting around for basic info felt a bit unnecessary.

I thought it would be a little more affordable, so the prices caught me off guard. It was okay overall, just felt a bit pricey for what I expected.

I had this rough idea for a shirt design, but I wasn’t sure if the colors or layout were working. bigfrog helped me sort it out and made a few suggestions that actually made a big difference. It took a little back and forth, which I kind of expected, but they were patient and easy to talk to the whole time. I feel like the final design turned out good, right? Overall, I’m happy with it.

Most of it was right, but a couple things didn’t match what I ordered.